IronMentor Terms of Service

Version: 1.1.1

Effective date: 14 October 2026

Service and agreement

These terms govern the IronMentor app, website and fitness services, including the beta. Contact support@ironmentor.io for assistance or responsible-operator details. By accepting, you agree to use the service under these terms. If you disagree, do not create an account or continue using it. Mandatory legal rights remain in force.

Eligibility and account

You must be 18 or older and able to enter into these terms. Provide accurate information and update material changes. Sign-in uses Apple or Google: protect that account and your device and report unauthorized access. Support will not ask you to send passwords or verification codes.

Fitness, nutrition and AI limitations

IronMentor provides programs, workout logging, progress records, nutrition tools and supported movement feedback. Availability depends on the device, exercise, account, subscription and development stage. A preview or announcement does not promise availability in your beta build.

IronMentor is not an emergency or medical service. Automated guidance, measurements and meal estimates can be incomplete or wrong. They do not diagnose, treat or prevent disease, establish that a lift is safe, provide medical clearance or replace professional advice. Check outputs before relying on them. Seek appropriate professional advice about health conditions, injury, diet or exercise suitability, and stop activity if symptoms or unsafe conditions arise.

Use suitable equipment and a safe environment. Set up recording equipment before lifting. You decide whether to perform an activity and remain responsible for following appropriate professional guidance.

Beta operation

Beta software may change, contain errors, be interrupted or lose unsynchronized work. Keep an independent record of information you cannot afford to lose. We may change or withdraw beta features or access, subject to paid-service obligations and mandatory rights. Avoid private information in bug reports unless needed to resolve the issue.

Purchases, cancellation and refunds

Where purchases are offered, checkout must show the price, billing period, renewal terms and included access before you agree. Apple and Google purchases follow the relevant store's billing, renewal, cancellation and refund processes. Manage recurring charges in the store where you subscribed. Any other payment arrangement must identify its provider and terms at checkout.

Deleting the app or requesting account deletion does not automatically cancel a store subscription. Cancellation is separate and is not required to request account deletion. Applicable statutory refund rights remain available. These terms do not promise a finished beta purchase catalogue or free access to every feature.

Content and acceptable use

You retain rights in content you submit. You authorize IronMentor and its providers to process, store and display it as needed for your requested features, subject to the Privacy Policy and your choices. Obtain permission before recording or uploading another person and respect third-party rights.

Do not misuse another account, upload unlawful material, attempt unauthorized access, introduce malicious code, interfere with security or operation, or harm or harass others. Software, branding and licensed content remain protected by their owners' rights. Permission to use the service does not transfer ownership.

Privacy and deletion

The Privacy Policy explains information handling, optional uploads and AI processing, retention and your rights. Request deletion using the in-app control when available, the website's Account deletion page or support@ironmentor.io. The cancellation deadline is 60 days after the account is marked for deletion. We confirm the date and explain legally required retention. Before that deadline, explicitly cancel in the app when available or contact support to withdraw the request; signing in alone does not withdraw it. At the deadline, the request can no longer be cancelled and permanent cleanup begins. Storage or service-provider retries may extend the time needed to complete cleanup; your account remains unavailable during cleanup. Contact support for the status of your request.

Suspension, changes and disputes

You can stop using IronMentor at any time. We may restrict access to address abuse, security risks, unlawful use or material breach, with an explanation and support route where appropriate. Material changes to these terms will receive notice or renewed acceptance where required; they do not remove mandatory rights or retrospectively change a purchase without lawful grounds.

We provide the service with the care required by applicable law. We cannot guarantee uninterrupted availability or error-free automated outputs. Nothing here excludes liability or remedies that cannot lawfully be excluded, or requires a waiver of statutory consumer or data-protection rights. Contact support@ironmentor.io to seek resolution of a concern. You retain access to the courts, regulators and dispute-resolution rights available under applicable law; these terms do not impose mandatory arbitration.